Hotel Indigo Cleveland Beachwood, an IHG Hotel

The front desk clerk was very competent, kind and professional. We were checked in very promptly and given a bag with freshly baked cookies and bottled water. The space was very clean and the bed was comfy.

Decor, 4 pillows on each bed, and NOT the 12x12 square ones you find these days, location, attached 5 star restaurant, all staff extremely friendly and helpful, quiet rooms, (you did not hear your neighbors or their TV, I would book here again👍

Staff was pleasant, room decor was nice. Shower was sexy.

Check in was super fast and simple. My room was really cold when I got in but the heater worked very fast to warm up the room. Also my room was down a very long hallway but multiple entrances into the building made getting to my room easy.

The staff was wonderful and the new young lady that was training was great. Service with a great smile. You don't get that very often.